About Us
At CindyCare, we believe that meaningful recovery starts with care that recognises the whole person—their history, their values, and their goals. To support our diverse community, CindyCare offers services in both English and Mandarin—ensuring inclusive, accessible care for all participants.
Founded by Cindy Liu, a registered nurse with over a decade of experience in mental health, aged care, and community-based support, CindyCare was created to offer truly personalised support for people living with psychosocial disability.
Cindy’s journey began in hospital psychiatric units, where she saw firsthand the impact of consistent, recovery-oriented care. She recognised the importance of tailored support that empowers individuals to regain independence, build confidence, and reconnect with their communities.
That’s why CindyCare exists—to walk alongside each participant on their recovery journey, offering compassionate, professional, and flexible care every step of the way.
What We Do
CindyCare provides NDIS support coordination, psychosocial recovery coaching, and core supports to individuals seeking to rebuild their lives with dignity and autonomy.
We specialise in:
• Tailored support coordination and recovery coaching designed around each participant’s lived experience, goals, and preferences
• A trusted team of experienced support workers who are compassionate, reliable, and focused on empowering participants
• Practical assistance to help individuals build skills, access services, and live more independently
We believe in walking alongside our clients—supporting them not only to access services, but to rediscover hope, build confidence, and reconnect with community.
Our Values
• Respect – We treat everyone with dignity, listening to their voice and recognising their strengths.
• Cultural Diversity – We honour the diverse cultural backgrounds of our participants by offering language-appropriate and culturally responsive support.
• Collaboration – We work closely with participants, families, healthcare providers, and community services.
• Empowerment – We focus on ability—supporting participants to make informed decisions and build independence.
• Integrity – We operate transparently, ethically, and with accountability in all aspects of care.
Meet the Team
At CindyCare, our team is made up of compassionate, skilled professionals who are dedicated to person-centred, trauma-informed support. Each member brings their own lived and professional experience to ensure every participant feels respected, understood, and supported.
• Cindy Liu – Founder & Registered Nurse
With a background in mental health nursing and a strong focus on psychosocial recovery, Cindy leads CindyCare with insight, integrity, and deep cultural understanding. Fluent in both English and Mandarin, she works closely with clients and professionals to build lasting recovery pathways.
• Support Coordinators & Recovery Coaches
Our support coordinators and recovery coaches come from diverse backgrounds and speak multiple languages. They’re trained in trauma-informed care and are passionate about helping participants build confidence, access the right services, and live with purpose.
• Support Workers
We carefully match support workers with participants based on cultural needs, personality, gender preference, and goals. Our workers are empathetic, reliable, and highly trained in supporting independence and social engagement.
• Allied Health Collaboration
We work closely with a trusted network of allied health professionals—including psychologists, occupational therapists, exercise physiologists, and speech pathologists—to ensure participants receive holistic, coordinated care. This collaborative approach enhances outcomes and supports meaningful progress toward each individual’s goals.
